Refund policy

At PLGD, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a straightforward return policy to ensure your peace of mind.

• 30-Day Return Window: You have 30 days from the date of purchase to return your item.

• Condition of Returned Items: To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in the original packaging.

• Return Process: To initiate a return, please contact our customer service team with your order details. They will guide you through the return process and provide you with all the necessary information.

• Refund Processing: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

• Refund Timeframe: If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Please note that certain items may not be eligible for return. We recommend reviewing our product-specific return policies for more information.

For any further questions or concerns, please don't hesitate to reach out to our customer service team. Thank you for choosing PLGD!